Planned Maintenance January 14th, 2012: Core Storage Reconfiguration

This update is to notify you about maintenance that will be performed on our network. We plan to reconfigure our core storage software to gain more performance and stability of delivering content.

Start time: 4:00 AM EST, Saturday, January 14th
End time: 5:00 AM EST, Saturday, January 14th
Services involved: core Storage Services
Service downtime: possible intermittent interruptions in serving unpopular content
Action required: none
Reason: reconfiguration.

This maintenance is fully pre-tested and will be closely monitored by our networking staff, however, if you notice any service interruption or misbehavior in services delivery after this upgrade, please don't hesitate to contact us at our support address.

This maintenance relates to all Advection.NET customers.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Maintenance  

Planned Maintenance December 6th, 2011: Windows Caching Services Reconfiguration

This update is to notify you about maintenance that will be performed on our network. We plan to reconfigure WCS (Windows Caching Service) with new caching rules to increase service performance.

Start time: 4:00 AM EST, Tuesday, December 6th
End time: 5:00 AM EST, Tuesday, December 6th
Services involved: WCS Service
Service downtime: none
Action required: none
Reason: service reconfiguration.

This service reconfiguration relates to all Advection.NET customers using Windows Caching Services.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Maintenance  

Planned Maintenance December 5th, 2011: Planned Backbone Software Update

This update is to notify you about maintenance that will be performed on our network. Core location backbone is planning to update their software, which may cause intermittent loss of connectivity to our core datacenter.

Start time: 3:00 AM EST, Monday, December 5th
End time: 9:00 AM EST, Monday, December 5th
Services involved: FTP services, core storage services, ingress farm services
Service downtime: intermittent downtimes through the maintenance
Action required: none
Reason: core backbone software update.

We plan to re-allocate core services to backup locations/backbones for the maintenance period, but still intermittent services downtime may be noticed. Our networking and technical staff will monitor the maintenance closely to ensure interruptions to services are minimal. However, if you notice any service interruption or misbehavior in services delivery after this update, please don't hesitate to contact us at our support address.

This backbone software update relates to all Advection.NET customers.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Planned Maintenance November 28th, 2011: West Coast Hardware Upgrade

This update is to notify you about maintenance that will be performed on our network. We plan to add some equipment to our capacities at West coast to gain more performance and ensure smooth content delivery in the region.

Start time: 4:00 AM EST, Monday, November 28th
End time: 5:00 AM EST, Monday, November 28th
Services involved: Windows and Flash streaming services
Service downtime: none
Action required: none
Reason: hardware upgrade.

We do not expect any services downtime during this maintenance and all hardware is tested to perform well on all services it will be used for. However, if you notice any service interruption or misbehavior in services delivery in the region during or after this upgrade, please don't hesitate to contact us at our support address.

This hardware upgrade relates to all Advection.NET customers.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

Filed under  //   Maintenance  

Planned Maintenance October 6th, 2011: Core Datacenter Hardware Upgrade

This update is to notify you about maintenance that will be performed on our network. We plan to upgrade equipment at our core datacenter in Dallas to gain more performance and capacities for our core storage services.

 

Start time: 4:00 AM EST, Thirsday, October 6th

End time: 5:00 AM EST, Thirsday, October 6th

Services involved: Storage services

Service downtime: possible short interruptions on acess to unpopulated content

Action required: none

Reason: hardware upgrade.

 

This hardware upgrade relates to all Advection.NET customers.

 

Thank you for being an Advection.NET customer.

 

Advection.NET NOC Team

Filed under  //   Maintenance  

Core Farm Outage Resolved

The service at our core datacenter has been restored.

According to the report of our backbone provider the nature of this outage was such that monitoring and network routing believed the equipment was accessible and online, while end user traffic was not reaching it and the servers could not reach each other. During the rebooting of switches and storage to re-establish the core, the datacenter experienced a failure of power routing equipment, which made it challenging to bring equipment back online. The datacenter provider rebuilt power management equipment, and restored service as power availability permitted.

We apologize for the inconvenience this issue caused. Please do not hesitate to email us at our support address with any questions or concerns.

 

Core Farm Outage Update

A quick update on our progress: our backbone provider located the reason of the issue. They say they are close to restoring service.

Core farm outage

Hi,

Currently we are experiencing sever outage of our core  datacenter due to network issues with the backbone provider we have there.

Our engineers are working closely with backbone provider's staff  to have this resolved as soon as possible.

Services affected:  customers may see intermittent outage of our media services.

We will inform you when this issue is addressed and resolved.

We are sorry for the issues this outage may cause to your business.

 

Thank you for being an Advection.NET customer.

 Advection.NET NOC Team

Planned Maintenance September 6th, 2011: Flash Streaming Services functionality update

We are releasing a new version of our internal Flash Streaming module that will support advanced protection mechanism, allowing to restrict access to the content to certain domain names.

 

Start time: 4:00 AM EST, Tuesday, September 6th

End time: 5:00 AM EST, Tuesday, September 6th

Services involved: Flash Streaming services

Service downtime: none.

Action required: none.

Reason: new functionality release.

 

This software update relates to all Advection customers using Flash Streaming Services.

 

Thank you for being an Advection.NET customer.

Filed under  //   Maintenance  

Planned Maintenance September 5th, 2011: Core Storage Software Update

We are updating our core storage software kernel to the latest version to improve stability and performance of the service. Some unpopular content that is only available at core storage, may partially be inaccessible intermittently during this maintenance due to nature of the update. Most of the content stored with us will be accessible through the maintenance at edge datacenters and, partially, at core storage.

 

Start time: 4:00 AM EST, Monday, September 5th

End time: 5:00 AM EST, Monday, September 5th

Services involved: Core Storage services

Service downtime: intermittent lost of access to some part of content available at core storage only

Action required: none

Reason: improving performance and stability of the service.

 

This software update relates to all Advection customers. Please contact us at our support address with any questions on the maintenance.

 

Thank you for being an Advection.NET customer.

 

Advection.NET NOC Team

Filed under  //   Maintenance