CloudSat Outage, May 17th, 2012 (Update)

Currently all CloudSat services, except Windows Media Live Streaming Management service and Storage Statistics service, are restored.

Our engineers continue working on restoring full CloudSat functionality and we will post an update on the status soon. Again, no other services are affected.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

 

Filed under  //   Unscheduled   outage  

CloudSat Outage, May 17th, 2012

Currently we are experiencing severe outage of our CloudSat portal due to hardware issues.

Our engineers are working on restoring full CloudSat functionality to have this resolved as soon as possible. No other services are affected.

Services affected:  CloudSat portal.

We will inform you when this issue is resolved. Currently, should you need anything done within our network, you are usually using CloudSat for, please write us a note at support address so your request is fulfilled in time.

We are sorry for the issues this outage may cause to your business.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Unscheduled   outage  

Planned Maintenance May 5th, 2012: Flash Services Update

This update is to notify you about maintenance that will be performed on our network. We plan to update our Flash Service with newer options, increasing stability and performance of the service.

Start time: 4:00 AM EST, Saturday, May 5th
End time: 5:00 AM EST, Saturday, May 5th
Services involved: Flash Services
Service downtime: none
Action required: none
Reason: services update

This maintenance will be closely monitored by our networking staff, however, if you notice any service interruption or misbehavior in services delivery after this timeframe, please don't hesitate to contact us at our support address.

This maintenance relates to all Advection.NET customers, using Flash Services.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Maintenance  

Planned Maintenance April 27th, 2012: Core Storage Hardware Update (Rescheduled)

This update is to notify you about maintenance that is rescheduled to the following timeframe due to technical reasons:

Start time: 12:00 AM EST, Friday, April 27th
End time: 3:00 AM EST, Friday, April 27th
Services involved: core Storage Services
Service downtime: possible intermittent interruptions in serving unpopular content
Action required: none
Reason: hardware upgrade

This maintenance is fully pre-tested and will be closely monitored by our networking staff, however, if you notice any service interruption or misbehavior in services delivery after this upgrade, please don't hesitate to contact us at our support address.

This maintenance relates to all Advection.NET customers.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Maintenance  

Planned Maintenance April 26th, 2012: Core Storage Hardware Upgrade

This update is to notify you about maintenance that will be performed on our network. We plan to upgrade our core storage hardware to gain more performance and stability of delivering content.

Start time: 3:00 AM EST, Thursday, April 26th
End time: 5:00 AM EST,  Thursday, April 26th
Services involved: core Storage Services
Service downtime: possible intermittent interruptions in serving unpopular content
Action required: none
Reason: hardware upgrade

This maintenance is fully pre-tested and will be closely monitored by our networking staff, however, if you notice any service interruption or misbehavior in services delivery after this upgrade, please don't hesitate to contact us at our support address.

This maintenance relates to all Advection.NET customers.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Maintenance  

2012-04-18 - Emergency Maintenance

Due to unforeseen live streaming issues with a routine streaming server upgrade we had begun rolling out, we did an emergency rollback on affected servers.
You may have experienced momentary stream interruptions during that rollback.
We apologize for any interruption this may have caused, and are working with the streaming server vendor to isolate the issue before continuing the rollout.

Planned Maintenance April 18th, 2012: Flash Live Events Services Upgrade

This update is to notify you about maintenance that will be performed on our network. We plan to upgrade our Flash Live Events service to a newer platform, that will increase performance and will provide new features.

Start time: 4:00 AM EST, Wednesday, April 18th
End time: 5:00 AM EST, Wednesday, April 18th
Services involved: Flash Live Events service
Service downtime: none
Action required: none
Reason: platform upgrade.

This maintenance will be closely monitored by our networking staff, however, if you notice any service interruption or misbehavior in services delivery after this timeframe, please don't hesitate to contact us at our support address.

This maintenance relates to all Advection.NET customers, using Flash Live Events service.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

 

Filed under  //   Maintenance  

How useful are online video rankings?

You have probably seen this chart by comScore, they publish great analytical reports about digital media and rankings for video delivery platforms:

Screen_shot_2012-03-30_at_1

Problem is, these metrics (at least the ones that are widely quoted by various articles and press releases) can be misleading.

Not all "views" are equal.  If a video isn't interesting, you stop or fast-forward.  These metrics exist, but they aren't being reflected in any of the widely publicized online video rankings.

Then, there is content that people actually want to watch.  Even willing to pay for it (Hulu, Netflix).  But these views get lost in the sea of low-quality short-form video content.  

Yahoo Video, for example, is reporting higher views lately.  Some speculate that Yahoo may be doing something right:

But those new shows were announced in early March and haven’t yet aired, so they can’t account for the 20% increase in online video viewership Yahoo gained from January 2012 to February 2012. Either Bill Maher attracted a lot of viewers or Yahoo is doing a better job of pushing its 177+ million unique monthly U.S. visitors toward watching more of its moving pictures online.

That's not necessarily the case.  Note that the numbers reported by come from "Yahoo! Sites", and that includes many properties, News, Finance, Real Estate...  and I suspect the reason for these inflated view numbers may be simple:

Screen_shot_2012-04-12_at_12

(the data above is provided by comScore, I just added one calculated column on the right - Minutes per View)

You probably noticed that companies like Netlix are usually shown toward the bottom of these lists, or not shown at all.  How can that be, when according to other reports, Netflix is responsible for one third of all downstream bandwidth consumption in the US?

Netflix provides long-form, highly engaging content (1.5 hr movies, for example).  So if we take the duration of those views into account, and base our rankings on minutes (hours) watched, instead of views, then the overall distribution could look something like this, with Netflix and Hulu playing a much larger role:

autoplay

... the feature so annoying, that people (viewers referenced in these statistical reports) are constantly looking for ways to stop it.   How many times have you clicked on a seemingly interesting news article, only to have a loud video ad start playing as soon as the page loads?  You may stop playback instantly, but your "view" has already been registered, and will become part of some statistical report.

In Yahoo's defense, they are not the only ones doing that. Many of the online video properties mentioned in the comScore reports, demonstrate low "minutes per view" (not "minutes per viewer"):

Screen_shot_2012-04-12_at_1

(this chart is for illustration purposes only, it's based on publicly available views statistics for these properties, multiplied by the length of their typical content - films and tv shows)

In conclusion, in online media delivery, "views" is a useless metric unless it's accompanied by several other metrics providing some insight into user's behavior: time watched, stop/pause/fast-forward/rewind events.

 

 

 

Filed under  //   analytcis   cdn   comscore   hulu   netflix   rankings   statistics  

Planned Maintenance April 12th, 2012: Geographical Balancing Service Reconfiguration

This update is to notify you about maintenance that will be performed on our network. We plan to reconfigure our core geographical balancing service to a new, more stable and robust scheme.

Start time: 4:00 AM EST, Thursday, April 12th
End time: 5:00 AM EST, Thursday, April 12th
Services involved: Geographical Balancing Service
Service downtime: none
Action required: none
Reason: reconfiguration.

This maintenance will be closely monitored by our networking staff, however, if you notice any service interruption or misbehavior in services delivery after this timeframe, please don't hesitate to contact us at our support address.

This maintenance relates to all Advection.NET customers.

Thank you for being an Advection.NET customer.

Advection.NET NOC Team

Filed under  //   Maintenance  

RTMP Services Degraded, Restored

This afternoon from 1:38 PM to 2:50 PM Eastern time, one of our live event broadcasting customers experienced a distributed denial of service event that degraded service for other customers on the same broadcast and storage clusters.  

Our NOC identified the affected customer and filtered the problem requests, restoring full service for both the problem customer and other customers on the same clusters.  We've notified each potentially affected customer directly.

 

Advection.NET NOC Team

Filed under  //   Announcement   Unscheduled